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Hauler Hero
Waste Management SaaS
Last verified August 15, 2026 · Updated daily
What Hauler Hero is building
Waste management is a $90B+ industry in the US, and until very recently, it was running largely on software from the 1990s. Dispatch was done on whiteboards. Billing was done in QuickBooks. Customer complaints were tracked in notebooks. The inefficiency was not incidental, it was structural. Waste management software vendors had no incentive to build modern tooling for a fragmented market of small operators who had been running the same way for decades. Hauler Hero is the ServiceTitan for trash – an all–in–one SaaS platform that handles routing, billing, customer relationship management, two–way SMS, and now AI–powered image verification from truck–mounted cameras (Hero Vision), which automatically confirms pickups and flags missed collections or contaminated materials. The CRM layer handles customer accounts, service agreements, and communication, including two–way SMS that lets customers report missed pickups, schedule bulk item collections, and receive automated service confirmations without calling a dispatcher. The billing layer automates invoice generation, payment collection, and accounts receivable across multiple service types and pricing structures simultaneously. The routing layer optimises daily collection routes dynamically, accounting for new service requests, cancelled stops, and vehicle availability in real time rather than requiring a dispatcher to manually rebuild routes each morning. The most technically differentiated product is Hero Vision, an AI–powered image capture system that uses cameras mounted on collection trucks to automatically photograph and verify each pickup as it happens. The images are timestamped, geotagged, and fed into the platform in real time, creating an auditable record of every service interaction. Hero Vision's computer vision models flag contaminated bins, missed collections, overfilled containers, and damaged infrastructure automatically, surfacing exceptions for dispatcher review rather than requiring manual inspection of every image. The company has processed 35M+ trash pickups, serves 120+ haulers across 40 states, and counts Verizon, Wells Fargo, McDonald's, PG&E, the US Army, and Marriott among its indirect clients (i.e., companies whose waste they help haul). Since their seed round, they've doubled customers, doubled revenue, and doubled headcount.
Why this matters
The US waste management industry generates $90B+ in annual revenue and has one of the most unusual competitive structures in the American economy. The top four companies – Waste Management, Republic Services, Clean Harbors, and GFL Environmental – control roughly 40% of the market. The remaining 60% is served by thousands of independent regional and local haulers, many of them family–owned businesses operating 5 to 50 trucks, who collectively move more waste than any single national player. That long tail of independent operators is the largest underserved vertical SaaS market most people have never thought about. The software penetration in this segment is almost nonexistent by modern standards. Estimates suggest fewer than 15% of independent waste haulers use purpose–built software for more than one function. This is not because the operators are unsophisticated. It is because until very recently, no one built software that understood their specific workflow well enough to be worth the switching cost. The regulatory tailwind is underappreciated. Municipal waste contracts are increasingly requiring digital verification of service delivery as a contract condition. Cities that were burned by haulers billing for missed pickups, or that faced resident complaints they couldn't adjudicate, are writing image verification and GPS tracking requirements directly into new contract terms. Hero Vision, which Hauler Hero built as a product feature, is becoming a compliance requirement for operators who want to bid on municipal work. That converts a nice–to–have into a must–have overnight, and Hauler Hero is the only platform that ships it natively. The AI layer compounds this. Route optimisation in waste collection is a genuinely complex combinatorial problem, not just finding the shortest path between stops, but accounting for truck capacity, bin fill levels, time window constraints, traffic patterns, and the physical reality that a rear–loader truck cannot reverse down certain streets. Static routing software solves a simplified version of this problem. Hauler Hero's dynamic routing layer, trained on 35M+ real collection events, solves the real version, and gets more accurate with every additional pickup it processes. The proprietary dataset is the moat. A competitor starting today would need years of operational data before their routing models approached the same accuracy, and by that point Hauler Hero's models will have trained on 200M+ pickups. The comparable that matters most for understanding where this goes is ServiceTitan. ServiceTitan spent a decade building vertical SaaS for HVAC, plumbing, and electrical contractors, another fragmented, unsexy market with high switching costs and chronic software underinvestment. It IPO'd in December 2024 at a $9.5B valuation. Hauler Hero is the same thesis applied to a market that is, if anything, more fragmented, more underserved, and more structurally sticky than the one ServiceTitan conquered. The $27M total raised to date is not the ceiling, it is the floor of what this company could become if it executes the same playbook in a vertical with no incumbent worth the name.
Open roles at Hauler Hero
5 positions we're tracking. Roles are re-checked daily and removed when filled.
SMB Account Executives
First seen 4 months ago
Full Stack/Product Engineers
First seen 4 months ago
ML/Computer Vision Engineers
First seen 4 months ago
Customer Success
First seen 4 months ago
Implementation Specialists
First seen 4 months ago
Hiring outlook
200% revenue growth, doubled everything since seed
Working at Hauler Hero
Founded in , Hauler Hero is Waste Management SaaS. They're now people. For a Tech company this size, the reality is opportunity to shape your role based on the company stage.
Most openings are based out of San Diego.
Frequently asked questions
How many jobs does Hauler Hero have open?
As of February 2025, Hauler Hero has 5 open positions.
Does Hauler Hero hire remotely?
No remote roles right now — all positions are in San Diego.
What roles is Hauler Hero hiring for?
Hauler Hero is hiring across Sales, Engineering, Customer, Other. The most recent opening is SMB Account Executives.
How do I apply for a job at Hauler Hero?
Apply via the links above. For tips, read our guide on how to get hired at Hauler Hero.
Where is Hauler Hero based?
Hauler Hero is headquartered in San Diego.
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