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FRANK

AI operator for insurance broker back-office work

3 open rolesSeed · €2.9M
size
—
backers
AVPSV
hq
Lisbon
industry
AI

Open roles at FRANK

3 positions we're tracking, re-checked daily

  • AI / Automation Engineer (browser agents, portal automation)

    lisbon, portugalMid-levelfirst seen today
    apply ↗
  • Customer Success / Broker Onboarding (Portuguese, later Spanish or French)

    lisbon, portugalMid-levelfirst seen today
    apply ↗
  • International Expansion Lead (2027 market entry)

    lisbon, portugalInternfirst seen today
    apply ↗
tracking FRANKlast checked October 2, 2026

Know when FRANK is hiring before anyone else

A role stays uncontested for about four days. Here's the window, and where we put you in it.

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  1. livewatching FRANK0 applicants
  2. +2hrole spotted & verified1
  3. +4hyou get the alert1
  4. day 3you've applied~8
  5. day 7+hits the job boards250+
the product

What FRANK is building

FRANK sells an AI operator that does the clerical half of an insurance broker's job. It logs into insurer portals, fills in forms, pulls quotes, follows up on claims and updates client records, replicating what a human assistant would click through. It works across the channels brokers actually use, email, WhatsApp and the insurers' own portals, reading documents and flagging what needs a human. The interesting design choice is that FRANK does not wait for insurers to expose APIs. Brokerage is a many-to-many mess: one small agency deals with a dozen carriers, each with its own portal and form logic. Operating the portals directly is how you serve the long tail of small brokerages without a single integration partnership. The traction is real for a company this young: 350+ brokerages and agencies, 1,500+ users, about 70,000 back-office tasks a month, and roughly 10 hours a week saved per broker, all in Portugal so far.

the money

Why this matters

Castro's claim is that most brokers spend 80% of their time on back-office tasks instead of with clients. Whatever the exact share, the structure is clear: independent brokers live on commission, every hour in a portal is an hour not selling, and the carriers have little incentive to modernise the portals they make brokers use. Computer-use style agents only became reliable enough for this kind of form-driven work recently, and FRANK's 70,000 monthly tasks are evidence that it holds up in production. Portugal is a tight test market; the same fragmented broker channel exists across Spain, France and Germany, which is where the 2027 expansion points.

Investors: Armilar Venture Partners (Inês de Macedo Santos), Start Ventures

the outlook

Hiring outlook

Strongly implied. The team already doubled from 10 to 20, and the round funds R&D, broker support and international expansion prep. No live job posts were found; the /careers path loads only the homepage shell.

Hiring intensity6/8

Working at FRANK

FRANK is a AI company based in Lisbon, Portugal. Working at a AI company at this stage means opportunity to shape your role based on the company stage.

Lisbon, Portugal is where most FRANK positions are located.

How to actually get hired at FRANK

Why applying the normal way doesn't work

FRANK runs an applicant tracking system, but hiring managers still work referrals first. A cold application to FRANK isn't dead, it's just fourth in line behind internal referrals, sourced candidates and recruiter pipelines.

Who to contact at FRANK

Who decides
the hiring manager
Best channel
LinkedIn or direct email

What to show them

A two-page teardown of one target market (Spain or France): broker count and structure, the five carriers a typical small agency deals with, which portals they use, and how a broker there gets a quote today. End with which market FRANK should enter first and why.

A cold email that works at FRANK

Subject: AI / Automation Engineer (browser agents, portal automation), [your one-line proof]
Hi António, you've launched an insurer across borders at Lovys, so you know the hard part is the local carrier list, not the translation. I mapped how a small Spanish agency gets a home quote across its five main carriers and where FRANK would save the most hours. Two pages attached.
Get personalised templates →

What FRANK screens for

Armilar is one of Portugal's most established VCs; its principal Inês de Macedo Santos backed the plain observation that brokers spend most of their day on manual back-office work. Pairing it with Start Ventures, a Lisbon early-stage fund, is a bet on a local champion before it goes abroad. The timing for candidates is specific: international expansion starts in 2027, so anyone who can speak to Spanish, French or German broker workflows, or make browser automation robust across dozens of carrier portals, is joining before the playbook is written.

Customize your CV for the FRANK role. Matching the job description language helps clear ATS filters.

avoid

Don't make these mistakes

Pitching FRANK as 'ChatGPT for insurance'. António was CFO at Lovys, a Paris online insurer, and helped raise its €17M Series A after stints at J.P. Morgan; he knows insurance unit economics better than you. Also skip abstract agent talk. Their product lives or dies on whether a form submission on a carrier portal actually went through, so show reliability thinking, not model enthusiasm.

Mistakes that kill FRANK applications

  • Generic CVs stand out at a -person company — and not in a good way. Fastest path to rejection.

  • Don't open with what you want. Open with what FRANK is dealing with right now — Castro's claim is that most brokers spend 80% of their time on back-office tasks instead of with clients, and what you'd do about it.

  • Most AI applications get ghosted. A day-five follow-up can double your response rate.

tracking FRANK

Applying to FRANK? Get the contact, not the form.

notify me when FRANK hires

The FRANK interview process

4 stages14 days typicaltake-home: yesmodelled from similar companies

We don't yet have verified candidate reports for FRANK. What follows is the typical process for a -person AI company, so treat it as a model, not confirmed detail.

Interview stages

  1. 1

    Recruiter Screen

    Phone or video · 30 min

    What it testsBasic qualification and logistics
    Usually run byRecruiter or HR
  2. 2

    Hiring Manager Interview

    Video call · 45 min

    What it testsRole fit and experience deep-dive
    Usually run byHiring manager
  3. 3

    Technical/Functional Round

    Video call · 60 min

    What it testsSkills assessment and problem-solving
    Usually run byTeam members
  4. 4

    Final Round

    In-person or video · 60 min

    What it testsCulture fit and cross-functional alignment
    Usually run bySenior leadership

FRANK take-home assignment

FRANK includes a take-home exercise in their interview process. For AI roles, this typically involves a practical problem that takes 2-4 hours. Focus on clean, working code over premature optimization. They're evaluating how you think and communicate, not just the solution.

FRANK interview timeline

Timeline: ~14 days. That's about average than the AI median (14 days at people).

Interviewed at FRANK?

Tell us how it went: stages, questions, timeline. Takes 90 seconds and it's how this page stays accurate for the next person.

Submit your FRANK interview experience →

FRANK jobs, frequently asked questions

How many jobs does FRANK have open?

3 open roles at FRANK, last checked October 2, 2026.

Does FRANK hire remotely?

Currently, FRANK only has in-office roles in Lisbon, Portugal.

What roles is FRANK hiring for?

FRANK is hiring across Engineering, Customer, Marketing. The most recent opening is AI / Automation Engineer (browser agents, portal automation).

How do I apply for a job at FRANK?

Use the apply links above, or check our guide to getting hired at FRANK.

Does FRANK respond to cold emails?

Response rate data for FRANK not yet confirmed.

Who is the hiring manager at FRANK?

At this size, hiring is usually run by the hiring manager.

How competitive is it to get hired at FRANK?

Expect 100-250 applicants in the first two weeks for AI roles at this size. Apply within 72 hours for best odds.

How many rounds is the FRANK interview?

4 stages: Recruiter Screen, Hiring Manager Interview, Technical/Functional Round, Final Round.

Is the FRANK interview hard?

Focus on technical depth and system design, not puzzles. Technical Interview is reportedly the most challenging round.

Does FRANK give a take-home task?

Yes, FRANK includes a take-home assignment.

How long does FRANK take to get back to you?

Around 14 days across the full process.

What should I prepare for the FRANK interview?

technical depth and system design is the priority. Show you can work autonomously — that matters more than algorithms at people.

Where is FRANK based?

FRANK is headquartered in Lisbon, Portugal.

tracking FRANKlast checked October 2, 2026

Get FRANK roles before they're posted

A role stays uncontested for about four days. Here's the window, and where we put you in it.

notify me when FRANK hires

From $5.99/week, cancel any time.

  1. livewatching FRANK0 applicants
  2. +2hrole spotted & verified1
  3. +4hyou get the alert1
  4. day 3you've applied~8
  5. day 7+hits the job boards250+

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