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Usawa Care
Unlimited pediatric care over WhatsApp, with AI doing the admin and doctors making the calls
Last verified September 26, 2026 · Updated daily
What Usawa Care is building
Usawa is a subscription pediatric practice that lives in WhatsApp. Parents pick a named pediatrician who manages their child's care, then message whenever they need to: urgent questions, development, sleep, nutrition, prescriptions, medical notes. Photos and videos are part of the consult, and if their doctor is busy another Usawa pediatrician picks it up right away. There are no per-visit fees. A free tier covers basic care, and paid plans run about €10-12 a month. The AI is deliberately in a supporting role. Technology collects the information and organizes the clinical work, and physicians keep the decisions and the medical responsibility. That split is the product thesis: make each doctor able to handle far more families without cutting the doctor out. On October 12 it expands to adults, with acute consults, chronic disease management and preventive monitoring at €7 a month (free with a pediatric plan). The company also has a legal entity in Kenya, which is the founder's longer-term personal priority.
Why this matters
The traction numbers are real ones: more than 10,000 children on the platform, a 9.7/10 average rating, and over 70% of families saying it helped them avoid an unnecessary in-person visit. Avoided visits are the metric US payers and hospital systems care about, which is why the US plan goes through partnerships with major pediatric hospitals and insurers (ECO reports advanced talks) instead of direct-to-consumer. The founder ran Portugal's national telehealth line, so this is a team that has already seen what triage by messaging does to demand at a national scale.
Open roles at Usawa Care
3 positions we're tracking. Roles are re-checked daily and removed when filled.
Know when Usawa Care is hiring before anyone else
A role stays uncontested for about four days. Here's the window — and where we put you in it.
From $5.99/week, cancel any time.
Watching Usawa Care
0 applicantsRole spotted & verified
1You get the alert
1You've applied
~8Hits the job boards
250+Hiring outlook
Product and engineering hires (AI and product called out specifically) are the first stated use of funds, per Jornal Económico and The SaaS News. There's no public job board; the site lists careers@usawacare.com.
Working at Usawa Care
Usawa Care is a AI company based in Lisbon, Portugal. For a AI company this size, the reality is opportunity to shape your role based on the company stage.
Most Usawa Care jobs are based in Lisbon, Portugal.
How to actually get hired at Usawa Care
Why applying the normal way doesn't work
Usawa Care uses an ATS, but referrals still come first. Cold applications aren't ignored — they're just behind referrals, sourced candidates, and recruiter picks.
Who to contact at Usawa Care
What to show them
Write a one-pager on the adult launch: what changes when chronic disease management goes into a messaging flow built for acute pediatric questions, and which metric replaces 'avoided visit' for a diabetic adult.
A cold email that works at Usawa Care
What Usawa Care screens for
Armilar, the Sonae-linked Lisbon fund, is leading, and Usawa is small: 7 tech and product people now. It's going into the US through hospitals and insurers, which demands clinical-grade workflows, auditability and integrations the WhatsApp-first product doesn't need yet. The current team already includes a former Sword Health product lead and two ex-Unbabel engineers, so the bar is Portuguese-unicorn quality. Hires made now build the adult launch and the US stack at the same time.
Don't send a generic CV to Usawa Care. Mirror the job posting's language to get past automated screening.
Don't make these mistakes
LuÃs led SNS24 and Portugal's National TeleHealth Centre and was a McKinsey partner running US digital health projects. Don't explain telehealth, and definitely don't pitch 'AI doctors' or replacing physicians: Usawa's whole model is that physicians keep responsibility. Also skip generic health-equity language unless you mean it; he's already set up a Kenyan entity and a free tier, so he'll see through it.
Mistakes that kill Usawa Care applications
At people, a copy-paste CV is immediately obvious. It's an instant no.
Lead with their problem, not your ambition. Usawa Care is focused on The traction numbers are real ones: more than 10,000 children on the platform, a 9 — show you understand that.
Don't apply and wait. The median AI application gets no response ever. One follow-up at day five roughly doubles reply rates.
Applying to Usawa Care? Get the contact, not the form.
The Usawa Care interview process
4 stages · 14 days typical · take-home: yes · modelled from similar companies
We don't yet have verified candidate reports for Usawa Care. What follows is the typical process for a -person AI company — treat it as a model, not confirmed detail.
Interview stages
Recruiter Screen
Phone or video · 30 min
Basic qualification and logistics
Recruiter or HR
Hiring Manager Interview
Video call · 45 min
Role fit and experience deep-dive
Hiring manager
Technical/Functional Round
Video call · 60 min
Skills assessment and problem-solving
Team members
Final Round
In-person or video · 60 min
Culture fit and cross-functional alignment
Senior leadership
Usawa Care take-home assignment
Usawa Care includes a take-home exercise in their interview process. For AI roles, this typically involves a practical problem that takes 2-4 hours. Focus on clean, working code over premature optimization. They're evaluating how you think and communicate, not just the solution.
Usawa Care interview timeline
At days, Usawa Care's process is about average than typical for AI (14 days at this size).
Interviewed at Usawa Care?
Tell us how it went — stages, questions, timeline. Takes 90 seconds and it's how this page stays accurate for the next person.
Submit your Usawa Care interview experience →Usawa Care jobs, frequently asked questions
How many jobs does Usawa Care have open?
Usawa Care currently has 3 open roles, last verified September 2026.
Does Usawa Care hire remotely?
Usawa Care doesn't have remote openings at the moment. All roles are in Lisbon, Portugal.
What roles is Usawa Care hiring for?
Usawa Care is hiring across Engineering, Product. The most recent opening is AI Engineer (clinical workflow).
How do I apply for a job at Usawa Care?
Apply directly through the links above, or read our guide on how to actually get hired at Usawa Care.
Does Usawa Care respond to cold emails?
We're still collecting cold email data for Usawa Care.
Who is the hiring manager at Usawa Care?
At this size, hiring is usually run by the hiring manager.
How competitive is it to get hired at Usawa Care?
Expect 100-250 applicants in the first two weeks for AI roles at this size. Apply within 72 hours for best odds.
How many rounds is the Usawa Care interview?
4 stages: Recruiter Screen, Hiring Manager Interview, Technical/Functional Round, Final Round.
Is the Usawa Care interview hard?
It concentrates on technical depth and system design rather than abstract puzzles. The stage candidates find hardest is Technical Interview.
Does Usawa Care give a take-home task?
Yes, Usawa Care includes a take-home assignment.
How long does Usawa Care take to get back to you?
Around 14 days across the full process.
What should I prepare for the Usawa Care interview?
Study technical depth and system design. At this size (), they care about self-sufficiency over textbook knowledge.
Where is Usawa Care based?
Usawa Care is headquartered in Lisbon, Portugal.
Get Usawa Care roles before they're posted
A role stays uncontested for about four days. Here's the window — and where we put you in it.
From $5.99/week, cancel any time.
Watching Usawa Care
0 applicantsRole spotted & verified
1You get the alert
1You've applied
~8Hits the job boards
250+Related
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