Strategic Finance Manager

About Hightouch

Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.

Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.

Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.

At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.

About The Role

As our Strategic Finance Manager, you will own the economics of how the business grows. You will build and run the models that connect operational drivers, resourcing, and investment to our growth and retention targets, and you will be the finance partner to business leaders when they need to know whether spend and capacity actually support targets. Working alongside the Head of Strategic Finance and in close partnership with cross-functional teams, you will own capacity and productivity models, forecasting, segment-level economics, and the efficiency analysis behind board reporting. You own the core economics of the business: what it costs to acquire and retain a dollar of revenue, and how we deploy spend to hit our targets efficiently. Your work will directly shape how we invest in growth at one of the fastest-growing companies in our category.

What You'll Do

• Own capacity and productivity models: ramp, coverage, attainment assumptions, and whether the hiring plan supports growth targets.
• Build forecasting models, including pipeline or demand coverage, conversion rates, and cycle time, translating all of it into a defensible forecast across segments.
• Own unit economics and keep them rigorous, consistent, and decision-ready.
• Partner with business leaders across functions to pressure-test the ROI of key investments.
• Partner on pricing and packaging economics.
• Prepare analysis and supporting materials behind board and investor reporting, in close partnership with the Head of Strategic Finance.
• Lead ad hoc scenario analysis (new segments, new initiatives, or pricing changes) that helps leaders across the company make faster, better-informed decisions.

What We're Looking For

• 4 to 7 years of experience in strategic finance, FP&A, investment banking, private equity, or management consulting, including time at a high-growth company.
• Modeling skills that bridge finance and operations, including capacity and productivity models, forecasting models, cohort and segment analysis, and scenario work.
• Deep command of unit economics, such as CAC, payback period, LTV to CAC, retention, and efficiency metrics.
• Fluency working directly with data, including navigating a modern BI stack (for example Snowflake, dbt, and Looker or Omni), plus comfort with core business systems.
• Expert proficiency in Excel or Google Sheets, with a high bar for accuracy and attention to detail.
• Clear, concise communication, with the ability to translate complex analysis into a narrative that leaders and the board can act on, and the presence to partner with and influence senior stakeholders.
• High ownership and low ego, comfortable driving workstreams independently in a fast-moving, ambiguous environment.
• A first-principles mindset and strong business judgment, with genuine curiosity about how the business works end to end.

Bonus If You Have

• Experience scaling a strategic finance function at a high-growth company through rapid growth.
• Hands-on experience with capacity and resource planning, and with comp or incentive plan design.
• Familiarity with consumption or usage-based pricing and how it affects revenue, retention, and gross margin.
• Experience partnering directly with an Operations team, and comfort working across the seam between finance ownership and business operations.