Sales Backoffice Manager

About this role:

Due to increasing business volume and the growing complexity of our products and project offerings, Franka’s Sales Backoffice requires additional support to ensure efficient and reliable sales operations

The Sales Operations Manager will support the sales team by coordinating operational processes, improving cross-functional collaboration, and ensuring smooth execution of sales-related activities. The role requires an experienced professional with a solid understanding of processes within a manufacturing company and the ability to navigate complex operational requirements

Key Responsibilities :

• Sales Operations Support: Manage and coordinate sales back-office activities to support the growing business and ensure efficient day-to-day operations
• Order and Project Coordination: Support the processing and coordination of customer orders, product offerings, and project-related activities
• Cross-functional Collaboration: Work closely with Sales, Supply Chain Management (SCM), and other relevant departments to ensure smooth information flow and alignment across business processes
• Process Management: Ensure compliance with established processes, identify operational bottlenecks, and contribute to continuous process improvements
• Stakeholder Management: Act as a reliable interface between internal stakeholders to support timely execution of customer and business requirements
• Operational Excellence: Help maintain high standards of data quality, process reliability, and customer service as business volume and product complexity increase

Required Qualifications and Experience :

• Several years of relevant professional experience in Sales Operations, Sales Backoffice, Supply Chain Management, or a comparable operational function
• Experience working in a manufacturing or production-oriented company, with a good understanding of its operational processes and interdependencies
• Strong organizational and coordination skills, with the ability to manage multiple tasks and priorities
• Ability to understand complex products, customer requirements, and project-related workflows
• Strong communication and stakeholder management skills
• A structured, proactive, and solution-oriented approach to work
• High attention to detail and a strong sense of ownership

Key Competencies:

• Strong process understanding and analytical thinking
• Effective cross-functional collaboration
• Adaptability in a growing and evolving business environment
• Ability to work independently while contributing to team objectives
• Customer-oriented mindset and commitment to operational efficiency

What we offer

• A dynamic high-tech company, combined with financial soundness and world-class investors.
• Join an interdisciplinary, international team with 60+ different nationalities in a collaborative work environment.
• Lots of development opportunities as we continue to grow.
• Challenging tasks and impactful projects alongside experts that enable professional and personal growth.
• Corporate Benefits Program covering health, mobility, and learning for 100€ net per month.
• Modern office facilities with a rooftop terrace overlooking Munich, free drinks & fruits, and regular company events contribute to a good working environment

About us

Agile Robots SE is an international high-tech company based in Munich, Germany with a production site in Kaufbeuren and more than 3500 employees worldwide. Our mission is to bridge the gap between artificial intelligence and robotics by developing systems that combine state-of-the-art force-moment-sensing and world-leading image-processing technology. This unique combination of technologies allows us to provide user-friendly and affordable robotic solutions that enable intelligent precision assembly.

This is made possible by our employees, who bring out the best in each and every day with creativity and enthusiasm. Become part of this team and shape the future of robotics with us!

We are proud of our diversity and welcome your application regardless of gender and sexual identity, nationality, ethnicity, religion, age, or disability.