Business AI Platform Architect - Agentic AI (f/m/d)

Job Description

What you'll bring

You have several years of experience in enterprise technology — consulting, solution architecture, or customer success — and are building a track record of supporting AI adoption and value delivery in large accounts.

• Working knowledge of SAP Business AI Platform — AI Core, Joule, Joule Studio, Document AI — with the drive to deepen technical expertise across the portfolio.
• Foundational understanding of agentic architecture concepts — A2A, MCP, LLM/GenAI patterns — and how they apply to enterprise use cases.
• Experience supporting or contributing to Proofs of Concept, with the ability to communicate technical concepts clearly to business stakeholders.
• Experience engaging senior stakeholders at programme and director level, contributing to outcome-driven narratives grounded in business value.
• Ability to contribute to architecture documentation, adoption roadmaps, and enablement materials, with growing confidence in producing these independently.
• Fluency in both German and English is required. You will work with customers and colleagues across German-speaking and international environments.

We also look for people who think strategically, understand the business, and can bring others along with them — combining influencing skills and emotional intelligence with the ability to work through complex problems confidently.

In addition to the skills and experience specific to this role, all positions at SAP require candidates who are comfortable using AI tools — including agentic AI — in their day-to-day work, from crafting effective inputs and automating routine tasks, to evaluating AI-generated outputs for quality and driving adoption of AI practices within their teams.

What you'll build

You will contribute to the end-to-end journey from AI licensing to full consumption, supporting measurable outcomes under the guidance of senior architects.

• Support executive alignment sessions with senior stakeholders, contributing to business outcome-driven narratives and transformation roadmaps.
• Assist with maturity assessments and contribute to future-state agentic architecture design covering A2A, MCP, and responsible AI principles.
• Translate business goals into prioritised AI use cases and support PoC builds that prove viability and value.
• Coordinate SAP Business AI Platform activation — AI Core, Joule, Joule Studio, Document AI — and contribute to customer enablement.
• Support the authoring of Adoption Plans, track consumed ACV, and flag deviations early.
• Contribute to AI Centre of Excellence structures and governance frameworks for agent monitoring and responsible AI.

Where you belong

You will join CE&A — SAP's Customer Engagement and Adoption organisation — at the frontier of AI-driven enterprise transformation. The team builds and scales AI solutions with SAP's most strategic customers alongside account teams and C-suite stakeholders.

Additional Information

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: [email protected].
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.