Inside Sales - Commercial Account Manager (m/f/d)

Role Summary

With a focus on Commercial Accounts, you will be the Sophos Sales representative in an assigned territory in Germany. You will be responsible for generating business for Sophos with our partners, building and maintaining strong and sustainable relationships, managing customers and prospects in order to develop and maintain Sophos business and meet/exceed sales targets.

This hybrid role requires on-site attendance 1–2 days per week.

What You Will Do

• Achieve bookings quota & KPIs for all accounts in the assigned territory (size of company may vary before starting a new financial year)
• Achieve new business and product targets
• Manage the entire customer engagement process, from customer requests coming through channel partners to development and retention
• Engage and enable joint selling with channel partners
• Work closely with channel partners in order to work on their opportunities and requests and expand their customer base
• Regularly interact with internal Channel Teams to plan, work, and discuss Pipeline
• Consistently articulate Sophos’ value proposition to customers to maintain and expand Sophos’ business within assigned customer accounts
• Work on Sophos-generated Leads & Opportunities meeting internal SLAs
• Proactively engage Sales Engineers & other stakeholders in appropriate opportunities
• Successfully implement our sales methodology ‘BaseLine Selling’ as well as MEDDPICC in your daily business calls with end customers & partners
• Ensure Pipeline Management is accurate for the current and upcoming quarters ahead meeting internal SLAs
• Participate in internal education and training programs
• Maintain good knowledge of the IT security market & Competition
• Analyse territory performance based on Management key metrics (e.g. activity planning, revenue, daily billings, pipeline, won/loss, product growth etc…)
• Deliver quarterly business review to Management
• Provide timely and accurate sales forecasts
• Log all activity to maintain accuracy of CRM and forecasting systems & meet internal SLAs
• Handling of administrative tasks e.g. Quoting, CRM data cleaning
• Attend Sophos or Partner organised events
• Willingness to travel and meet customers/Partners/Distributors on site when needed
• Substitution of colleagues within the sales team during holidays, illness and transition times

What You Will Bring

• First Work experience in a similar sales role, preferably experience in selling IT solutions through channel partners
• Good knowledge of Sales Processes including acquisition, development and retention
• Previous use of CRM / Forecasting System
• Fluent in English and German verbal / written
• Strong structured working method
• Strong communication skills – verbal and written
• Strong Negotiation skills
• Strong time management and organisational skills
• Ability to thrive in a team selling Environment
• Strong skills in flexibility, proactivity and self-motivation Approach
• Teamworking

#IC2

#B1

#LT_MT1

What does remote mean at Sophos?

Sophos is a remote-first company, which means work is not centered around an office. Our teams collaborate across locations and time zones, using technology to stay connected and deliver results. Candidates applying for remote roles must reside in and be authorized to work in the country listed in the job posting.

Our Commitment To You

Sophos welcomes applicants with diverse experiences, perspectives, and backgrounds. We believe great ideas come from different ways of thinking, and we are committed to building a workplace where people can contribute, grow, and succeed.

We evaluate all candidates based on job-related skills, qualifications, and experience, and are committed to providing equal employment opportunities consistent with applicable laws and regulations.

If you require an accommodation during any stage of the recruitment process, please contact: [email protected]. Any information shared will be used only for the purpose of evaluating and providing the requested accommodation.