RAN Operations & Performance Engineer

We are evolving — and we see you in our future!

At VICTUS Networks, we design, deploy, operate and maintain mobile access and transport networks, supporting two of Greece's leading telecommunications operators.

We are looking for an experienced and motivated professional to join our team and contribute to the reliability, performance and continuous improvement of our Radio Access Network (RAN).

About the Role

The role focuses on analyzing RAN hardware faults and performance indicators, coordinating the necessary repair and recovery actions, and ensuring the effective resolution of network issues.

The job holder will work closely with internal teams and external partners to maintain and improve network performance, service reliability and the quality of integrated services.

Key Accountabilities

• Prepare and maintain reports on RAN hardware faults, equipment rollout issues, performance deviations and related recovery actions across network sites.
• Supervise and monitor daily and weekly fault restoration plans, ensuring timely follow-up and resolution of outstanding issues.
• Prepare and coordinate daily and weekly activity plans based on operational and project requirements.
• Collaborate with internal VICTUS teams and external partners to coordinate the resolution of RAN hardware faults, equipment failures and network performance issues.
• Support remote troubleshooting, fault diagnosis and resolution activities related to RAN hardware malfunctions, performance issues, installation deficiencies and RF equipment.
• Perform in-depth analysis of customer complaints using the company's network monitoring and analysis tools, identifying root causes and supporting corrective actions.
• Prepare daily, weekly, monthly and ad-hoc operational and performance reports.
• Participate in initiatives supporting the transformation and continuous improvement of the network operational model.

Working Model

• Monday to Friday, office hours.

Requirements

What You'll Bring

Essential Qualifications & Experience

• Degree from a Technical Institute or University in Electrical Engineering, Computer Engineering or a related field.
• Minimum 4 years of hands-on experience in the operation and maintenance of RAN hardware equipment and systems (e.g. Huawei, Ericsson, Nokia BTS across GSM, LTE and 5G technologies).
• Excellent knowledge of Huawei network performance metrics and KPIs.
• Strong knowledge of MS Access, SQL, Oracle Database and Qlik.
• In-depth understanding of RAN hardware systems and functionalities, RAN architecture, network site categorization and network topology.
• Solid knowledge of network operation and maintenance processes, with emphasis on problem management, change management, field maintenance activities and vendor organizational structures.
• Experience with trouble ticketing systems and fault management workflows.
• Strong analytical, troubleshooting and problem-solving skills.
• Ability to take ownership, prioritize activities and make effective decisions under pressure.
• Very good knowledge of Windows, MS Office and relevant technical and network management tools.
• Excellent written and verbal communication skills in both Greek and English.
• Strong customer orientation, enthusiasm and commitment to delivering high-quality results.
• Collaborative mindset and ability to work effectively across teams.

Nice to Have

• Postgraduate degree in Telecommunications or a related field.

Benefits

What We Offer

💸 Competitive compensation plan

👉 Private health insurance plan & bi-annual check up

📢 Mobile phone & unlimited data and calls!

🏠 Work from our amazing office in Pallini and at home - we've moved to hybrid working model!

📚 Cutting-edge training on-the-job and in our virtual classroom

🏃 A buddy will support you with your onboarding

👩⚕️ Wellbeing activities for your physical & mental health

⚡️ A great opportunity to grow and work with a team of telecom experts

🍕 An amazing company culture that encourages technical brilliance, collaboration, respect and fun!