Single Port Sales Manager - San Francisco, CA

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful because every improvement we make has the potential to change a life. If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

*Please note: Candidates must live within or be willing to relocate to the Seattle or San Francisco Bay Area to perform the duties of this role.

Primary Function of Position

The SP Specialty Sales Manager plays a critical role in driving identification and adoption of new procedures for the da Vinci SP surgical system. Partnering with sales leadership and staff in Clinical Sales, Capital Sales and Key Accounts, the Manager will identify and develop Key Opinion Leaders to pioneer and expand use of the da Vinci SP system in approved Urology and Head & Neck procedures. They will also partner with local sales representatives to coach, counsel and train them on selling to Urologists and Head & Neck surgeons in their assigned hospital accounts. This role is part of a small team of strategic, senior level sales professionals across the country who are focused on identifying and expanding the adoption of new procedures that will drive the future growth of Intuitive.

Roles & Responsibilities

• Develop KOLs for Urology and Head & Neck procedures approved for da Vinci SP.
• Establish regional case observation sites & Epicenters.
• Through partnership with sales leadership, conduct strategic market development activities e.g. MSA RIPs and “blitz” activities
• Implement Consolidation Pathway Methodology
• For KOLs, execute all sales activities in support of developing their proficiency as a da Vinci SP surgeon. These activities include: Selecting appropriate case observation sites; Conducting on-site and wet lab training; Bringing value in first series of cases; Bringing intra-operative & post-operative clinical value in initial surgeon case series
• Development and leadership of advanced regional training programs
• Serve as the market intelligence liaison for marketing and training teams
• Conduct hospital and practice executive presentations
• Develop future training pipeline by properly vetting all da Vinci SP surgeon candidates for training feasibility within targeted geography.

Elevate Area Specialty Sales Proficiency

• Provide feedback to enhance representatives’ ability to sell to specific Urologists and Head & Neck surgeons.
• Identify area needs, coordinate and run programs with support from CVP’s and CSD’s

Manage Key Initiatives

• Leverage SP Specialty Sales resources to help scale launch of new procedures and/or products
• Align with Sales leadership and marketing to manage surgeon training resources related to Utilization Training effectiveness
• Procedural volume outcomes
• Investigate and affect targeted specialty procedure trends; exploit anomalies and manage appropriately

• Development and leadership of advanced regional training programs
• Serve as the market intelligence liaison for marketing and training teams
• Conduct hospital and practice executive presentations
• Develop future training pipeline by properly vetting all da Vinci SP surgeon candidates for training feasibility within targeted geography.

Elevate Area Specialty Sales Proficiency

• Provide feedback to enhance representatives’ ability to sell to specific Urologists and Head & Neck surgeons.
• Identify area needs, coordinate and run programs with support from CVP’s and CSD’s

Manage Key Initiatives

• Leverage SP Specialty Sales resources to help scale launch of new procedures and/or products
• Align with Sales leadership and marketing to manage surgeon training resources related to Utilization Training effectiveness
• Procedural volume outcomes
• Investigate and affect targeted specialty procedure trends; exploit anomalies and manage appropriately

Qualifications

Required Skills and Experience

• 5+ years of medical device sales required
• 1+ years of management experience required
• Demonstrated ability to manage complexity and work in an environment of change
• Proven ability to influence peers
• Effective communication skills across a broad organization with a variety of focuses
• Excellent clinical selling skills and ability to quickly build credibility with a highly educated customer base
• Track record of personal sales excellence
• Management experience or management career track required
• Overnight travel required: 2-3 days / week (40% - 60%)
• Bachelor’s degree required (preferably in science or business)

Preferred Skills and Experience

• Urology and/or Head & Neck background preferred

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

Accommodation & Accessibility Notice:

Intuitive is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require assistance or an accommodation during any part of the application or interview process, please contact People Services at [email protected].

We provide market-competitive compensation packages, inclusive of base pay + commission, benefits, and equity. The on target earnings for this position are listed.