Customer Success Manager Salary at Startups
What startups pay customer success managers, from the pay their live postings state: base salary as the employer writes it, on roles still taking applications.
230 of 729 live roles state payChecked dailyUpdated
Median base pay
$125Ka year
The median of 191 live customer success manager postings that state pay in US dollars, as of October 2026. Each posting counts at the middle of its range.
- Middle half of postings
- $98K–$150K
- One in ten pays over
- $178K
- A typical posted range
- $100K–$140K
- Under $80K: 18 postings
- $80K–$100K: 31 postings
- $100K–$120K: 34 postings
- $120K–$140K: 47 postings
- $140K–$160K: 26 postings
- $160K–$180K: 17 postings
- $180K–$200K: 6 postings
- $200K–$220K: 3 postings
- $220K and up: 9 postings
By level
As the title states it: "Senior", "Staff" and so on. Mid-level is a title with no level in it.
MedianMiddle half10th to 90th percentile
- Mid-level$110K$90K–$135K · 129 postings
- Senior$134K$111K–$150K · 35 postings
- Director or head of$163K$151K–$194K · 10 postings
By city
Each in the currency its postings use. Pounds, euros and Canadian dollars aren't converted.
MedianMiddle half10th to 90th percentile
- Remote$120K$96K–$145K · 127 postings
- San Francisco$145K$130K–$162K · 11 postings
- New York$123K$100K–$150K · 21 postings
Who pays the most
Companies with at least three live customer success manager postings stating pay, by their median.
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Common questions
How much does a customer success manager make at a startup?
As of October 2026, the median base pay startups advertise for customer success managers is $125K a year, across 191 live postings that state it in US dollars. The middle half of those postings pay between $98K and $150K, and one in ten pays over $178K.
How much does a senior customer success manager make at a startup?
Postings with "senior" in the title have a median of $134K a year, across 35 of them, against $110K for titles that state no level. The middle half pay $111K–$150K.
Which companies pay customer success managers the most?
Among companies with at least three live postings stating pay, the highest medians are at Twitch ($140K), Braze ($133K), Connecteam ($120K) and Samsara ($107K).
Where do customer success managers earn the most?
San Francisco, with a median of $145K a year across 11 postings, against $120K for remote roles.
Does a customer success manager at a startup get equity?
Often, though few postings say how much: 41% of the 863 customer success manager postings we've read mention equity. The figures on this page are base pay only.
Where do these figures come from?
From the postings themselves: the pay range each employer states, on roles still taking applications, which we check against the company's own careers page every day. Each posting counts once, at the middle of its range. Postings that don't state pay, and pay in other currencies, are left out of the main figures.